Opening an FXTM account.

Opening an FXTM account.

FXTM's Help Centre describes five steps to start trading: register, verify, create a trading account, deposit and trade. Registration takes a few minutes. Verification is mostly automated and, according to FXTM, usually finishes within about 10 minutes, though it can take up to 24 hours at busy times. Until it is done, you can't make a deposit.

Minimum age18
DocumentsProof of identity and proof of residence
Verification timeUsually about 10 minutes, up to 24 hours
Deposit before verifying?No
Accounts per profileUp to 10 live accounts
RestrictedIncludes India, UK, USA, Canada and Japan

Before you start

Check that FXTM accepts residents of your country. Exinity Limited doesn't serve the USA, Canada, Japan, the UK, India, Russia, Myanmar and several other countries; our FXTM regulation guide has the full list. Have a passport, national ID card, driving licence or residence permit ready, plus a proof of residence issued in the last three months.

Step 1: register

  1. Go to FXTM's website or app and click Open Account.
  2. Choose your country of residence, the country where you live now.
  3. Enter your email address and create a password with upper and lower case letters, a number and a symbol.
  4. Click Create my account, then enter the four-digit code FXTM emails you.
  5. You are logged in automatically and can start verification.

Kenyan residents see an extra confirmation checkbox at this stage, because their account is opened with FXTM's Kenyan company.

Step 2: verify your profile

Upload clear colour copies, a phone photo or a scan, of one identity document and one proof of residence. FXTM accepts a passport, national identity card, driving licence or residence permit as identity. For residence, it accepts a bank or card statement, a utility bill for water, gas, electricity, internet or telephone, a residency certificate, an insurance statement, a tenancy agreement or a vehicle registration, issued within the last three months.

If none of your bills are in your name, FXTM gives you options. An ID that already shows your current address is enough on its own. You can also send a mobile phone bill, a second ID showing your address, or a proof of residence in the name of your landlord, parent or spouse, as long as you say whose name it is in when uploading.

StatusMeaning
RequiredYou haven't provided documents yet
In ProgressDocuments received and being checked
VerifiedApproved; your account is fully verified

Step 3: create a trading account

Once verified, create a trading account from your profile. Choose the account type, MT4 or MT5 where both are offered, the currency and leverage. FXTM lets you hold up to 10 live accounts. If you're unsure which to pick, see FXTM account types.

Steps 4 and 5: deposit and trade

Fund the account through Funds > Deposit with a method in your own name. The first deposit must meet the account's minimum, from $30 on Micro to $500 on Advantage. Then log in to MT4, MT5 or the FXTM app and place your first trade. Our FXTM minimum deposit guide and FXTM platforms guide cover both steps.

Security settings to know

  • Enter the wrong password five times and your account is locked for 24 hours, unless you reset the password.
  • After changing your password or security code, withdrawals are blocked for 4 hours.
  • Withdrawals may ask for the 5-digit security code you create when setting up your account.
  • FXTM recommends Google Chrome for its web account.

Common mistakes

MistakeResultFix
Proof of residence older than 3 monthsRejectedUpload a recent statement or bill
Copying the password with a spaceLogin errorType it manually
Depositing before verifyingNot possibleFinish verification first
Paying from someone else's accountDeposit rejectedUse your own card or account
Wrong country of residenceServices and rules for the wrong countryChoose where you live now

Closing your FXTM profile later

If you ever leave, you need to close all trades and withdraw your money first, then go to Profile > General Settings and choose Terminate FXTM account. Closing is permanent, and FXTM says the email and phone number you used can't be used for a new registration, so think before you terminate.

Logging in and password problems

You log in to FXTM with the email and password you registered with. Passwords are case-sensitive, so type them rather than pasting, check Caps Lock, and make sure your keyboard is set to English. If the page doesn't load after you click Login, FXTM suggests clearing the browser cache, checking your internet connection and turning off browser extensions that may interfere.

Forgot your password? Use Forgot Password on the login page. FXTM emails a four-digit code; enter it and create a new password of at least eight characters with upper and lower case letters, a number and a special character. Remember the 4-hour withdrawal block that follows any password change.

After verification you can hold up to 10 live trading accounts on one profile, each with its own type, platform and leverage. Each new account needs its own first deposit to activate it; FXTM's Help Centre says that transferring money into a newly created account doesn't activate it by itself.

FXTM's verification is quick, but its 'verify before you deposit' rule means you should upload documents as soon as you register. Have a recent bank statement ready; it is the proof of residence that gets approved most easily.
Jannatul FerdaushWriter, FX Recap
Illustrative case: Dewi, 27, Surabaya

Dewi registered with FXTM on her phone, entered the four-digit email code and uploaded her national ID card, which shows her address. Because the ID covered both checks, she was verified within minutes, opened a Rewards Plus account and funded it the same evening.

Frequently asked

How do I open an FXTM account?

Register with your country, email and password, verify your identity and residence, create a trading account, deposit and start trading.

How long does FXTM verification take?

Usually about 10 minutes through FXTM's automated checks, and up to 24 hours if documents need a manual review.

What documents does FXTM need?

A passport, national ID, driving licence or residence permit, and a proof of residence issued within three months, such as a bank statement or utility bill.

Can I use a bill in my parent's name for FXTM?

Yes. FXTM accepts proof of residence in the name of a landlord, parent or spouse if you say whose name it is in when uploading.

How old do I need to be to open an FXTM account?

18 or older.

Can I deposit before verifying with FXTM?

No. FXTM requires verification before any deposit.

Why is my FXTM account locked?

Five wrong password attempts lock the account for 24 hours. Reset your password to get back in sooner.

Can I reopen a closed FXTM profile?

No. Closing is permanent and the same email and phone number can't be used to register again.

What if I forget my FXTM password?

Use Forgot Password, enter the four-digit code FXTM emails you and set a new password. Withdrawals are then blocked for 4 hours.

How many FXTM accounts can I open?

Up to 10 live trading accounts under one FXTM profile. To open more, you need to close an existing account first.

Do I choose MT4 or MT5 when opening an FXTM account?

Yes, when you create each trading account, where the account type offers both. Micro uses MT4 only and Advantage Stocks MT5 only.