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Where our facts come from
Official sources first
Broker facts such as licences, account types, fees, leverage and deposit rules are checked on the broker's own website, help centre and legal documents, and on the register of the regulator that issued the licence. Economic facts come from central banks, statistics agencies and other official bodies.
Reports are labelled
When a fact comes from a news report rather than an official source, we say so and name the outlet, for example "as reported by Reuters". Market prices come from market data providers, carry the time they were taken, and can differ slightly between providers.
What we do not publish
- Figures we cannot confirm on an official page. They are removed or left out, never guessed.
- Claims that a named firm is a scam or a fraud, unless a regulator or court has said so in an official warning or decision. We link to that source.
- Paid placements presented as editorial. Sponsored content is labelled; see our affiliate disclosure.
Dated evidence
We keep a dated copy of the official pages behind our facts, so a statement can still be checked against its source after the source changes.
How a page is reviewed before it goes live
Each article, review and analysis page names the five people responsible for it at the top of the page.
- Writer drafts the page from official sources and lists them.
- Market analyst checks prices, levels, trading conditions and market context.
- Fact-checker confirms each fact against its official source and checks risk wording.
- Reviewer, an experienced trader, checks that the page is fair and useful to traders.
- Approver signs the page off for publication.
How to request a correction
Send us the details
Use the contact form and choose Correction request, or email [email protected] with "Correction request" in the subject line. Include the page link, the statement you think is wrong, and the official source that shows the correct fact.
What happens next
- First reply within 24 hours on working days (Monday to Friday).
- Decision within 5 working days. If the official source confirms the error, we update the page.
- Record. The page's "Updated" date changes, and the page is added to our verification log with the official sources used.
When we do not change a page
If the official source does not support the change, we reply with the source we relied on. Opinions, ratings and scores are editorial judgements under our broker methodology; we explain them but do not change them on request.
Right of reply for brokers and organisations
Who can ask
Any broker, company, regulator or person named on FX Recap can ask us to review what we published about them.
How we handle it
Send the request with evidence from official sources, such as a licence entry, a legal document or a published statement. We review it within 5 working days. Where the evidence shows our page is wrong or out of date, we correct it. Where the facts are disputed, we may add the organisation's position to the page, attributed to them.
Legal notices and complaints about content
Where to send them
Send legal notices about our content to [email protected] with "Legal notice" in the subject line, or through the contact form under Correction request. Include the page link, the statement concerned, why you object, and your contact details.
What we do
We acknowledge legal notices within 24 hours on working days and review the page against its sources. If a statement cannot be supported by an official source, we remove or correct it while the matter is reviewed.
Copyright
If you believe material on FX Recap uses your copyright without permission, follow the copyright section of our Terms of Use.
Trader reviews and comments
Separate rules
Reviews written by traders are their own opinions, not FX Recap's. They are checked before they appear and must follow our trader review policy, which also explains how to report a review.
Editorial Policy FAQs
Where does FX Recap get its broker facts?
From official sources: the broker's own website, help centre and legal documents, and the register of the regulator that licensed it. Facts that cannot be confirmed on an official page are left out.
How do I report a mistake on FX Recap?
Use the contact form and choose Correction request, or email [email protected] with "Correction request" in the subject. Include the page link and the official source. We reply within 24 hours on working days and decide within 5 working days.
Can a broker ask FX Recap to change a review?
A broker can ask us to correct facts, with evidence from official sources, and we will update facts the evidence supports. Ratings and opinions follow our published methodology and are not changed on request.
Does FX Recap call brokers scams?
Only when a regulator or court has said so in an official warning or decision, and we link to it.