FXTM's Exinity companies, from its website.

FXTM's Exinity companies, from its website.

FXTM, short for ForexTime, is the trading brand of the Exinity group. Its website footer names three companies. Exinity Limited, which runs fxtm.com, is registered in Mauritius and holds an Investment Dealer licence from the Financial Services Commission (FSC), number C113012295. The same company is licensed by South Africa's Financial Sector Conduct Authority (FSCA) as an over-the-counter derivative provider, FSP number 50320.

Two smaller companies sit alongside it. Exinity Capital East Africa Ltd runs forextime.com for Kenya and is licensed by Kenya's Capital Markets Authority as a non-dealing online forex broker, licence 135. In Dubai, Exinity Global Financial Services L.L.C. holds a Category 5 licence from the UAE's Capital Market Authority, which covers promotion and introduction only, not dealing.

Brand ownerThe Exinity group
International companyMauritius-based Exinity Limited
Mauritius licenceFSC Investment Dealer, C113012295
South AfricaFSCA FSP 50320
KenyaExinity Capital East Africa, CMA licence 135
Client moneySegregated in top-tier banks, per FXTM

The Exinity companies

CompanyWebsiteRegulator and licenceRole
Exinity Limitedfxtm.comFSC Mauritius C113012295; FSCA FSP 50320Main international broker
Exinity Capital East Africa Ltdforextime.comKenya CMA, licence 135Non-dealing broker for Kenya
Exinity Global Financial Services L.L.C.Dubai officeUAE CMA 20200000270, Category 5Promotion and introduction only

You can check the South African licence on the FSCA's website and the Mauritius licence on the FSC Mauritius website. Search for Exinity Limited rather than FXTM, since regulators list the company name, not the brand.

Which company holds your account

If you open an account at fxtm.com from Asia, Africa outside Kenya, the Middle East or Latin America, your counterparty is Exinity Limited. Its Mauritius licence is the main one. The FSCA licence matters most to South African clients, and the Kenyan company serves Kenyans through forextime.com, with a lower leverage cap of 1:400 and no crypto trading for Kenyan residents, according to FXTM's Help Centre.

Your client agreement names the company, so read it before depositing. The Dubai company doesn't hold client accounts; its licence lets it promote FXTM and introduce clients, nothing more.

FXTM's site no longer names a UK or EU company in its footer. A UK or European regulator's rules don't apply to an account opened at fxtm.com.

Who FXTM won't accept

Exinity Limited doesn't provide services to residents of the USA, Mauritius, Japan, Canada, Haiti, Iran, Suriname, North Korea, Puerto Rico, the occupied area of Cyprus, Quebec, Iraq, Syria, Cuba, Belarus, Myanmar, Russia, India and the United Kingdom. India is the notable one for South Asian readers: Indian residents can't open an account with the international company.

Traders in Bangladesh, Pakistan, Nigeria, Indonesia, Malaysia and most other emerging markets aren't on that list. FXTM says it serves clients from more than 150 countries.

How FXTM protects client money

ProtectionWhat FXTM says
Segregated fundsClient money is kept apart from company funds in top-tier banks and isn't used for company operations
EncryptionSSL on all communication and transactions
ExecutionMarket execution, no requotes, positive slippage passed on to clients
Withdrawal controlsMoney goes back only to accounts in your name; card and crypto deposits return to source first
Account securityLock after 5 wrong passwords; no withdrawals for 4 hours after a password change

These are FXTM's own policies. A regulator such as the FSC sets the framework, but segregation and the other safeguards depend on the company applying them. FXTM doesn't describe a negative balance protection policy on the pages we checked, so read the client agreement on that point and use stop losses; our FXTM stop out guide explains the levels that close positions.

FXTM's track record

The company says it has more than ten years in the industry, over 1 million clients and more than 45 awards. It publishes execution statistics, including a 99% order fill rate and an average execution speed under 50 milliseconds, and says over 90% of trades execute in milliseconds. Published numbers like these are a good sign of openness, though they are the broker's own figures.

Is FXTM safe?

FXTM is a long-running brand with an FSC Mauritius licence and an FSCA licence behind its international company, and a local licence in Kenya. That is stronger than an unregulated offshore company, but weaker than a tier-one licence such as the FCA or ASIC. Keep deposits proportionate, complete verification before you need to withdraw, and check our FXTM withdrawal guide for the fees that apply.

Questions to ask before depositing

  • Is my country on Exinity Limited's restricted list, as India is?
  • Does my client agreement name Exinity Limited, the Kenyan company or another entity?
  • Which regulator can I complain to if a dispute isn't resolved?
  • What happens to my balance if a price gap pushes my account below zero?
  • Can I afford to lose the amount I plan to deposit?

Answer these before you send money. If something is unclear, ask FXTM support in writing and keep the reply.

What each licence covers

The licences aren't equal in scope. FXTM describes Exinity Limited's FSC licence as an Investment Dealer licence, the authority under which it deals with international clients. Its FSCA authorisation is as an over-the-counter derivative provider, which is what lets it offer CFDs to South Africans. The Kenyan company is a non-dealing broker, meaning it passes orders on rather than taking the other side. In Dubai, the Category 5 licence covers promotion and introduction only, so it doesn't hold client money or execute trades.

For you, the practical point is simple. The company in your client agreement, and the regulator behind it, decide where you can complain and what rules apply to your money.

FXTM's international accounts sit with a Mauritius company that also holds a South African licence. That is a real regulatory footprint, but readers in India should note they are excluded, and everyone should read the client agreement on negative balances.
Ranjan NiskrityChief Editor, FX Recap
Illustrative case: Arif, 32, Dhaka

Arif checked FXTM's footer and found that Exinity Limited's restricted list didn't include Bangladesh. He confirmed the company name in his client agreement, deposited $200, and placed one small trade before testing a $50 withdrawal to see the process end to end.

Frequently asked

Is FXTM regulated?

Yes. Exinity Limited, which runs fxtm.com, holds an FSC Mauritius Investment Dealer licence (C113012295) and an FSCA licence in South Africa (FSP 50320). Kenyan clients deal with Exinity Capital East Africa, licensed by Kenya's CMA (135).

Who owns FXTM?

FXTM is the trading brand of the Exinity group.

Does FXTM accept clients from India?

No. India is on Exinity Limited's list of countries whose residents it doesn't serve.

Which countries can't use FXTM?

Exinity Limited doesn't serve residents of the USA, Mauritius, Japan, Canada, Haiti, Iran, Suriname, North Korea, Puerto Rico, occupied Cyprus, Quebec, Iraq, Syria, Cuba, Belarus, Myanmar, Russia, India and the UK.

Is FXTM safe for Bangladesh or Pakistan traders?

Neither country is on the restricted list. Accounts are held with Exinity Limited, regulated by the FSC in Mauritius.

Does FXTM keep client funds separate?

FXTM says it keeps client money in top-tier banks, separate from its own funds, and never uses it for company operations.

Is FXTM regulated in Kenya?

Yes. Exinity Capital East Africa Ltd is licensed by Kenya's Capital Markets Authority as a non-dealing online forex broker, licence 135.

Does FXTM requote orders?

No. FXTM says it uses market execution with no requotes, and passes positive slippage on to clients.

Is FXTM regulated by the FCA?

The fxtm.com footer names no UK company, and Exinity Limited doesn't serve UK residents. International accounts sit with the FSC Mauritius-licensed Exinity Limited.